Privacy Policy

Effective Date: 10.16.25
Website: https://www.SkilledHearts.org

Introduction

Skilled Hearts (“we,” “our,” or “us”) is a nonprofit organization dedicated to helping individuals with special needs learn valuable kitchen and restaurant skills to prepare them for meaningful employment in the food service industry.

We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us online.

1. Information We Collect

We may collect the following types of information when you use our website or communicate with us:

A. Personal Information You Provide

• Contact Information: Name, email address, phone number, or mailing address when you fill out contact forms, sign up for newsletters, or volunteer.

• Donation Information: If you make a donation, we collect information necessary to process your payment (such as billing address, payment method, and donation amount). Payment information is handled securely through our third-party payment processor (e.g., PayPal, Stripe) — we do not store full credit card numbers.

• Application Information: If you apply to volunteer, work, or participate in our programs, we may collect relevant details such as experience, interests, and references.

B. Automatically Collected Information

When you visit our website, our system may automatically gather:

• Your IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

• Referring website or search engine

This data helps us understand how visitors use our site and improve user experience.

2. How We Use Your Information

We use your information for the following purposes:

• To respond to inquiries and communicate with you

• To process and acknowledge donations

• To manage volunteer or participant applications

• To send newsletters or updates (if you opt in)

• To improve website functionality and outreach efforts

• To comply with legal obligations and nonprofit recordkeeping requirements

We will never sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies — small files stored on your device — to enhance browsing experience, remember preferences, and gather analytics data (e.g., through Google Analytics).

You can disable cookies in your browser settings, but doing so may affect some website functionality.

4. Data Sharing and Third Parties

We may share limited information with trusted third-party service providers who help us operate our website, process donations, or send email newsletters. These providers are required to keep your information secure and use it only for the purposes we authorize.

Examples include:

• Payment processors (e.g., PayPal, Stripe)

• Email marketing services (e.g., Mailchimp, Wix Email)

• Web hosting providers (e.g., Wix, GoDaddy)

We do not authorize any partner to sell or disclose your data for marketing or unrelated purposes.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, alteration, or destruction.

However, no internet transmission or storage system is 100% secure. By using our website, you acknowledge and accept this risk.

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Opt out of email communications at any time via the unsubscribe link in our emails

• Withdraw consent for data use (where applicable)

To exercise these rights, contact us at:
📧 info@skilledhearts.org

7. Children’s Privacy

We are committed to protecting the privacy of children. Our website is intended for general audiences and is not directed toward children under 13. We do not knowingly collect personal information from children without parental consent.

8. Links to Other Websites

Our website may contain links to external sites not operated by Skilled Hearts. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Effective Date” at the top will indicate the latest version.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Skilled Hearts
Email: info@skilledhearts.org
Mailing Address: 6136 Kathleen Rd #16 Lakeland FL 33810