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Accessibility Statement

Effective Date: October 16, 2025
Address: 6136 Kathleen Road #16, Lakeland, FL 33810
Website: https://www.SkilledHearts.org

Our Commitment to Accessibility

At Skilled Hearts, we are committed to making our website and digital content accessible to all visitors, including people with disabilities. We believe everyone should have equal access to opportunities, information, and community involvement—values that reflect our mission to empower individuals with special needs through culinary and restaurant skills training.

Standards and Guidelines

We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which are recognized as the international standard for web accessibility.

These guidelines help ensure our content is:

  • Perceivable: Information and user interface components are presented in ways that all users can understand.

  • Operable: All website features can be navigated using a keyboard or assistive technology.

  • Understandable: Information and operation of the interface are clear and consistent.

  • Robust: The content can be interpreted reliably by assistive technologies such as screen readers.

Accessibility Features

To help make SkilledHearts.org accessible, we have implemented:

  • Keyboard navigation compatibility

  • Readable text with appropriate contrast

  • Descriptive alt text for images and graphics

  • Logical content structure with proper heading levels

  • Captions or transcripts for videos when applicable

  • Simple, intuitive layout for users with cognitive disabilities

We continually work to identify and correct accessibility issues as technology and standards evolve.

Ongoing Efforts

Accessibility is an ongoing effort at Skilled Hearts. Our team regularly reviews website content and updates features to improve usability for everyone. We also partner with accessibility tools and platforms (such as Wix Accessibility settings) to ensure compliance across devices.

Third-Party Content

Some pages on our website may include embedded content or links to third-party websites (e.g., YouTube, PayPal, or social media). While we strive to ensure accessibility across all areas, we cannot control the accessibility of content provided by third parties.

Feedback and Assistance

We welcome feedback from all users. If you experience any difficulty accessing content on SkilledHearts.org or would like to suggest an improvement, please let us know.

Contact Us:
📧 Email: info@skilledhearts.org
📍 Mailing Address: 6136 Kathleen Road #16, Lakeland, FL 33810

We will make every reasonable effort to address your concerns promptly and provide the information you need in an accessible format.

Commitment Statement

Skilled Hearts is founded on inclusion, compassion, and empowerment. We strive to ensure our online presence reflects the same values we uphold in our programs—where everyone, regardless of ability, can learn, participate, and succeed.

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